To start your claim, email your documents to: adrclaims@shortfallcover.com

 

Required documents:

  • From borrower

    • Insurance Dec page (is vehicle covered)

    • Insurance Settlement Breakdown

    • Copy of payment (check/ACH)

    • Receipt of service from repair facility

    • Loan balance at time of filing

    • Any additional documentation requested by Admin

  • From Lender

    • Verify loan balance at time of loss

 

If you have any questions, contact us at 1-866-258-5150.